“Mi casa es su casa.” With this phrase, the Congreso de Latinos Unidos building welcomes everyone who walks through its doors. That same warmth and sense of belonging inspire the leadership of its President and CEO, Jannette Díaz, a woman who deeply understands the needs, dreams, and strength of the community she serves. 

With a career defined by service, perseverance, and love for her people, Jannette embodies authentic, committed, and transformative leadership. Her personal and professional story is deeply intertwined with the very community she now leads, right in the heart of Eastern North Philadelphia. 

From the community to leadership 

Born and raised just a few blocks from Congreso’s current headquarters, Janette grew up surrounded by dedication/compassion, empathy, and faith in opportunity values that continue to guide her today: “I was always taught to focus on possibilities rather than challenges, and to give back to the community that raised me,” she shares. 

With degrees in Sociology and Criminal Justice, Jannette began her professional journey working with adolescents in the juvenile justice system. That experience, along with the mentorship of people who nurtured her curiosity and desire to learn, led her to take on greater responsibilities until she finally returned “home” to lead Congreso.

“I feel truly blessed to lead an institution in the very community that shaped me,” she says proudly. 

Leadership philosophy rooted in service 

Jannette defines herself as a servant leader, one who guides through collaboration and trust. 

“I don’t pretend to know everything,” she admits. “I rely on my team and on the needs of the community to shape my vision. Trust is the foundation of effective leadership.” 

Her leadership style is characterized by constant presence and approachability. “Every day is different. I like to be present, visible, and available. When people walk into Congreso and see the sign that says, ‘Mi casa es su casa,’ I want them to know it’s true. My door is always open to listen and to learn.” 

Congreso: A beacon of opportunity 

For more than 47 years, Congreso de Latinos Unidos has stood as a beacon of hope and opportunity in Eastern Philadelphia, supporting thousands of families, mostly Latino, to achieve economic self-sufficiency and overall well-being. 

The organization offers multiple services in different essential parts, among them these five key areas:

Health: through a federally qualified health center. 

Family and parenting: with support and domestic violence prevention programs. 

Education: helping youth and adults earn certifications and continue their studies. 

Workforce development: promoting sustainable and better-paying employment. 

Housing: offering guidance and assistance to families at risk of foreclosure. 

“Every person who comes to Congreso has a story and a goal,” Jannette emphasizes. “Our job is to walk alongside them as they build a better future.” 

Civic Education: beyond the ballot box 

In recent years, Congreso has strengthened its work in civic engagement and voter education, extending its efforts far beyond major elections. “We want our community to understand that all elections are important,” Jannette explains. 

Her team developed an innovative civic engagement educational toolkit in collaboration with a local artist, featuring a coloring book that teaches about voting, government, and community involvement. 

“We wanted an accessible tool, both for those learning for the first time and for those who just need a refresher. It’s a fun and educational way to foster civic participation,” she says. 

The material will be used in schools, community forums, and neighborhood meetings. “We want people to see civic participation as part of everyday life, not just something that happens one day in November,” Jannette adds. 

Challenges and Resilience 

Jannette Díaz acknowledges that the current context brings significant challenges. “We’re living in a time when our community is at risk of losing critical services due to the political climate,” she warns. 

In addition, Pennsylvania’s state budget instability and the federal government shutdown make it harder to sustain essential programs. “These challenges remind us of the importance of fiscal responsibility and maintaining reserves that allow us to continue operating in uncertain times,” she explains. 

Despite these difficulties, Díaz remains steadfast in her faith in Congreso’s mission and her team’s resilience. “Challenges evolve, but they keep us agile and creative. That’s the essence of leadership: adapting without losing sight of our purpose. 

A message to the community 

With a warm smile, Jannette Díaz shares a message that perfectly captures the spirit of Congreso: “We are here to help and support you. We love being part of this community, and our doors are always open. Even if we can’t meet a specific need, we’ll connect you with someone who can. And if you don’t need anything, stop by anyway, there’s always a place for you in the Congreso family.”