This holiday season, the story of Nadine Brown has become a message of hope for the Philadelphia community. After facing years of instability as a renter, ongoing maintenance issues, and the uncertainty caused by a landlord going through foreclosure, Nadine decided to take a decisive step: work toward becoming a homeowner. 

Her journey began when she came to Esperanza with the intention of renting again. It was there that she received guidance that changed her perspective. Carolina Bautista, a HUD-certified housing counselor, helped her see that she was already prepared to buy a home. From that moment on, Nadine began a process of financial education, credit improvement, and preparation that allowed her to move confidently toward her goal. 

Support, perseverance, and a new beginning 

Throughout the entire process, Nadine received constant support from a committed team: Carolina Bautista at Esperanza, her real estate agent Maritza Cainas, and Adrienne Rehiel, her mortgage organizer. Beyond the paperwork, the team made sure Nadine understood every step, felt supported, and found a home that met her needs for safety, well-being, and stability. 

Although there were moments of waiting and doubt, Nadine never felt alone. “I learned that you have to listen, follow instructions, and not give up,” she shared. Today, she celebrates moving into her new home, a space she describes with pride and excitement, and which represents the best Christmas gift she could have received. 

Her message to the Philadelphia community is clear: trying is worth it. Getting informed, seeking support, and being willing to put in the work can open the door to new opportunities. Stories like Nadine’s show that with guidance and commitment, the dream of homeownership can become a reality. 

Esperanza guides low-income families toward purchasing their first home 

For many low-income families, buying a home seems like an unattainable goal. However, through proper guidance and professional support, that dream can become a reality. Nadine Brown’s case is a clear example of this, as she was able to become a homeowner with Esperanza’s support. 

The counselor at Esperanza, explained that many people with Section 8 vouchers are unaware that they can be used not only for renting, but also to purchase a home. 

“Many people don’t know that their Section 8 voucher can be transferred from renting to buying and that it can help pay the mortgage,” Bautista said. “When Nadine found out, she decided to begin the process and prepare.” 

The first step is to evaluate the client’s financial situation, work on credit, provide savings guidance, and complete required first-time homebuyer workshops. The process can take between six months and a year. 

“This is not something that happens overnight. It’s a process, but if the client follows the recommendations closely, they can achieve their goal,” explained Bautista. 

Bautista emphasized that one of the biggest challenges is a lack of confidence. Many people believe that being on Section 8 means they have no opportunities to grow. 

“There is a belief that because you have a low income, you can’t buy a home, and that’s not always true. The voucher can increase what a person qualifies for in a loan and significantly reduce what they pay each month,” she noted. 

Regarding Nadine’s case, Bautista highlighted her commitment and discipline throughout the process. 

“She did exactly what was asked of her. Every appointment, she came prepared. That made the difference,” Bautista said. “She didn’t think she could achieve it, but in the end, she became a homeowner.” 

For the counselor, the greatest satisfaction is seeing the impact of the work. “As a professional, you feel proud when you see the client’s joy. Nadine received the best gift: her home. And knowing you were part of that process is priceless,” she concluded. 

Esperanza offers group workshops for first-time homebuyers on the second Tuesday of each month beginning in January 2026, as well as one-on-one counseling, reaffirming its commitment to guiding and empowering the community to achieve housing stability and security. 

For more information, visit Esperanza’s offices at 4261 N. 5th Street, Philadelphia, or visit www.esperanza.us