Having access to the digital world means being able to connect with your communities—whether in the U.S. or abroad. This is especially important for people who have migrated to Philadelphia and want to stay in touch with loved ones in their home country. Community members can continue celebrating birthdays, anniversaries, and holidays by texting, calling, or video chatting. But doing this requires digital skills: knowing how to turn on a computer, join a virtual call, and activate a camera and microphone.
Digital access also means having access to information, both local and global. For example, staying informed about severe weather, public closures, or changes to transportation schedules requires a digital device with internet access. While television can provide news, it’s limited to what’s available at home and may not offer coverage of specific regions or news outlets. The internet allows people to find local resources and organizations in their communities such as food distribution sites, community events, and job training opportunities. But this also requires knowing how to use a web browser, a mouse and keyboard, or a touchscreen.
Importantly, digital spaces can also be a source of joy. They offer access to virtual communities of people with shared hobbies and interests. For example, people can join online groups to learn sewing, gardening, or digital art. For those with disabilities, digital spaces can provide a safe way to participate in gatherings from home. They open up a world of knowledge sharing and connection.
Before any of these digital activities can happen, however, people need a device—whether it’s a phone, computer, or tablet—and internet access. At Esperanza, the Hope Digital Skills team recognizes the importance of digital access and works to connect people with the tools they need. Through our program, eligible clients receive a free laptop. Additionally, through the city’s PHLConnectED initiative, Hope Digital Skills serves as a distribution site where qualifying learners can receive a free hotspot for six months.
We also understand that the cost of computer classes can be a barrier, so our program offers free classes for learners at all levels. We believe in meeting people where they are in their digital journey, which is why we offer beginner courses designed to introduce learners to computer basics. Some participants have never used a computer before, so our group class model creates a supportive learning environment where people can share experiences and help one another. Our classes are offered in both English and Spanish to help overcome language barriers.
Ultimately, we hope that through this program, people feel more connected, confident, and comfortable using technology.
For more information, please call 215-297-4641 or email digitalskills@esperanza.us.
You can also reach us via WhatsApp at +1 (267) 961-1382 for questions or additional assistance.